Privacy Policy

1. Who We Are

This Privacy Policy applies to Bonita Springs Lanai Sunrooms & Patios, a sunroom contractor based in Bonita Springs, FL. Our website is located at www.bonitaspringssunrooms.com. If you have questions about this policy, contact us at info@bonitaspringssunrooms.com.

2. Information We Collect

We collect information you provide voluntarily when you use our website, including:

• Contact form submissions: name, phone number, email address, and any message content you submit through our intake form.
• Phone calls: if you call us directly, we may retain your phone number and notes from the conversation.
• Analytics data: non-personal browsing data such as pages visited, time on page, browser type, and referring URL. This data is collected automatically via analytics tools and does not identify you personally.
• Cookies: small text files stored on your device that help us understand how visitors use our site. Most browsers allow you to disable cookies through browser settings.

We do not collect payment information through this website. Payments, if applicable, are handled separately and outside of this website.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and schedule a free estimate at your property.
• Communicate with you about your project, including quotes, scheduling, and follow-up.
• Improve our website and services based on aggregated, anonymized usage data.

We do not sell, rent, or trade your personal information to third parties. We do not use your contact information for unrelated marketing campaigns.

4. Third-Party Services

Our website may use third-party tools to power our contact form, analytics, and mapping features. These services have their own privacy policies, and we encourage you to review them. We select third-party services that take data privacy seriously, but we cannot guarantee the practices of external providers. Currently, our contact form is powered by Tally (tally.so), and our site may use Google Analytics or similar tools for anonymized traffic analysis.

5. Data Retention

We retain contact form submissions and related communications for as long as necessary to serve your request and to maintain reasonable business records. If you would like your information removed from our records, contact us at info@bonitaspringssunrooms.com and we will comply within a reasonable timeframe.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal data, subject to any legal retention obligations.
• The right to opt out of any marketing communications, if applicable.

To exercise any of these rights, contact us at info@bonitaspringssunrooms.com.

7. Security

We take reasonable steps to protect the information you share with us. Our website uses HTTPS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of data transmitted through our website.

8. Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our site, contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: